Shermac is an Australian family-owned business that specialises in custom-built water cartage and support vehicles for the mining, civil and commercial sectors.
In addition to engineered-for-purpose equipment, Shermac customers can rely on a well-oiled spare parts and support capability that supports productivity, utilisation, and effectiveness, and minimises operational risk for customers.
On handover to a customer, each Shermac vehicle or trailer is accompanied by comprehensive documentation that includes a parts list with descriptions, location diagrams and part numbers.
Detailed documentation ensures that both the customer and Shermac are on the same page regarding components and their locations within the vehicle. Clear descriptions and part numbers means that the right parts can be easily identified and sourced when needed, which is crucial for keeping the truck in optimal operational condition.
With proper documentation, technicians can quickly locate specific parts or components, reducing downtime and increasing efficiency. This is especially important in industries where downtime can result in significant financial losses.
Shermac maintains a substantial parts inventory at its Dalwallinu head office and at its premises in the Perth suburb of Bayswater.
This inventory comprises both serviceable items that require routine replacement such as filters, belts, and seals, and critical components essential for the operation of equipment. Shermac analyse usage patterns and historical data to predict the demand for spare parts, and automated minimum stock re-ordering ensures adequate inventory levels to meet customer needs.
Shermac strive to ship customer orders same day, with a range of courier delivery options to ensure delivery to suit customer needs.
Shermac have actively worked to de-risk its supply chain by preferencing reputable and proven Australian suppliers and maintaining safety stock levels for critical components ensures that there is a buffer in case of unexpected spikes in demand or supply chain disruptions.
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Shermac’s commitment extends beyond superb engineering and fabrication to encompass comprehensive support services. With a focus on efficient documentation, active spare parts inventory management, swift parts delivery, and supply chain resilience, Shermac stands as a reliable ally for industries demanding top-notch equipment and unwavering operational efficiency.
If you’d like to discuss your next project, please call our team on 1300 799 943 or email [email protected] with your inquiry.
Talk to our well-trained and knowledgeable team to find out more about our customisation process and how we can help you.
Call our team on 1300 799 943 or email [email protected] with your inquiry.
